General
What is AI Wave?
What is AI Wave?
AI Wave is an AI-powered marketing platform that handles strategy, content creation, publishing, and analytics for your business. It uses 8 specialized AI agents that work together as a coordinated marketing team — all with your approval before anything goes live.
Who is AI Wave for?
Who is AI Wave for?
AI Wave is designed for founders, startups, and growing businesses that want powerful marketing without hiring a full marketing team. Whether you’re a solo founder or a team of 15, AI Wave scales with your needs.
Do I need marketing experience to use AI Wave?
Do I need marketing experience to use AI Wave?
No. AI Wave’s agents handle the marketing expertise — strategy, copywriting, channel optimization, and analytics. You just need to know your product and audience. The platform guides you through everything.
How is AI Wave different from other marketing tools?
How is AI Wave different from other marketing tools?
Most marketing tools require you to do the work — they’re just the canvas. AI Wave actively does the marketing for you: researching your market, crafting strategy, creating content, and publishing — all while keeping you in control through approval gates. Plus, it unifies organic social, paid ads, email, and analytics in one platform.
Is there a free trial?
Is there a free trial?
Contact our sales team to discuss trial options for your business at sales@ai-wave.co.
AI & Content
Will AI Wave post without my permission?
Will AI Wave post without my permission?
Never. Every publish action, email send, and ad spend requires your explicit approval. AI Wave is designed with approval gates at every public-facing action.
Can I edit AI-generated content?
Can I edit AI-generated content?
Yes. You can edit any content directly or ask the AI to revise it through the chat interface. You have full control over every word that gets published.
Is the AI-generated content unique?
Is the AI-generated content unique?
Yes. All content is generated specifically for your brand, audience, and campaign goals. It’s not templated or recycled from other users.
Which AI models does AI Wave use?
Which AI models does AI Wave use?
AI Wave uses a combination of leading AI models from OpenAI and Google, selected for each agent based on the task requirements. We continuously evaluate and update models to provide the best results.
Is my data used to train AI models?
Is my data used to train AI models?
No. Your workspace data, brand information, and campaign materials are never used to train models for other customers. We maintain strict data-use opt-out agreements with all AI providers.
Channels & Publishing
Which social media platforms are supported?
Which social media platforms are supported?
Can I use AI Wave for paid advertising?
Can I use AI Wave for paid advertising?
Yes. AI Wave supports Google Ads and Meta Ads (Facebook & Instagram) on Growth plans and above. The Ads Manager agent creates campaigns, manages targeting, and optimizes budgets — all with your approval.
Do I need existing social media accounts?
Do I need existing social media accounts?
Can AI Wave manage my email marketing?
Can AI Wave manage my email marketing?
Yes. AI Wave supports email campaigns through Resend, including one-time sends, sequences, and newsletters. See Email Marketing for details.
Account & Billing
Can I change plans at any time?
Can I change plans at any time?
Yes. Upgrades take effect immediately. Downgrades take effect at the end of your current billing cycle. See Billing for details.
What payment methods do you accept?
What payment methods do you accept?
Credit/debit cards (Visa, Mastercard, Amex) and SEPA Direct Debit for EU customers. All payments are processed securely through Stripe.
What happens if I cancel?
What happens if I cancel?
Your account remains active until the end of your billing cycle. After that, your workspace is archived and data is retained for 90 days.
Do you offer refunds?
Do you offer refunds?
We offer a 14-day money-back guarantee on all plans. Contact support@ai-wave.co within 14 days of your first payment.
Support
How can I get help?
How can I get help?
- Documentation: You’re reading it!
- Email: support@ai-wave.co
- Enterprise: Dedicated support channel and account manager
What are your support hours?
What are your support hours?
Our support team is available Monday–Friday, 9 AM – 6 PM CET. Enterprise customers have access to extended support hours.